As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. Learn about our perks designed for you to Thrive at work and at home. Trane in Kelowna is hiring for a Service Coordinator II to join our team.

In this role, you will be responsible for planning, coordinating, controlling, and directing activities of operational resources. Ultimately, this individual will coordinate the execution of service agreements and repair work. This includes procuring the appropriate labor and materials for work completion within financial standards.

Customer interaction, communicating with the Field Technicians, and coordinating job priorities with Service Managers will be an everyday occurrence. Coordinates service resources, dispatches and assigns team members to project. Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.

Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests. Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators,



and generates various reports. Certificate/degree from college or technical school with one (1) year related experience and/or training; or three (3) years of related experience and/or training with HS Diploma/GED.

Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone. Knowledge of Word, Excel, Outlook, and Windows. Flexibility to work overtime/weekends, as required.

Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.

Annual Base Salary Range Or Hourly

Base Pay Range $Hourly The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. This posting is for an existing vacancy.

The position is imminently available, and qualified candidates will be considered for immediate placement. all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. #

📌 Service Resource Co-Ordinator (Victoria)
🏢 Trane Technologies
📍 Victoria