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The Administrative Support III - Switchboard Operator / Visitor Information position performs a variety of complex clerical tasks in providing switchboard and visitor information services for the hospital. This position reports to the Team Lead (RSPI) and Supervisor RSPI Southwest Zone.

Administrative

Support III main duties include operation of hospital switchboard and reception services for patients, visitors, and vendors along with receipting of cash transactions. Disseminates patient information within the guidelines of the Health Information Act.

Description

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Southwest Zone, Chinook Regional Hospital, Visitor Info Primary Location: Chinook Regional Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 21-AUG-2026 Temporary Employee Class: Temporary Full Time Date Available: 09-SEP-2026 Temporary End Date: 31-DEC-2026 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days,



Nights, Weekends Days Off: As Per Rotation Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent.

Additional Required Qualifications

Working knowledge of Microsoft Outlook, Word, and Excel. Keyboarding skills required; proficiency test will be administered.

Medical

Terminology is required; proficiency test will be administered. Must be able to work all shifts (i.e., Days, Evenings, Nights and Weekends). Attention to detail and ability to problem solve and work with minimal supervision. Demonstrated ability to maintain a qualified image, manage stressful situations with empathy and to remain calm, courteous, and tactful at all times. Ability to communicate efficiently, cope with stress and deadlines. Only those who meet the requirements and qualifications outlined in the posting will be contacted. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.

Preferred Qualifications

Previous hospital switchboard or Call Centre experience preferred. Experience with Connect Care system an asset.

📌 Administrative Support Iii Lethbridge
🏢 Alberta Health Services
📍 Lethbridge