The Store Manager is responsible for the full day-to-day operation of the Aurora location — leading the team, managing labour and scheduling, controlling food and operating costs, maintaining food safety standards, and delivering a consistent guest experience. This is a leadership role for someone who wants ownership over their store’s performance.

Key Responsibilities

Team Leadership & Staffing

- Recruit, hire, onboard, and train front-of-house and kitchen staff
- Build and manage weekly staff schedules, balancing labour cost against forecasted sales and peak periods
- Approve time-off requests, cover shift gaps, and manage call-offs
- Conduct regular coaching, performance check-ins, and address performance/conduct issues
- Foster a respectful, high-energy team culture

Daily Operations
- Open and/or close the store, following opening/closing checklists
- Oversee front counter, kitchen line, and delivery/pickup operations (including Skip and other platforms)
- Ensure order accuracy, speed of service, and food quality standards are consistently met
- Handle guest complaints and service recovery on the spot
- Monitor and maintain equipment; escalate/schedule repairs as needed

Inventory & Cost Control
- Manage inventory counts, ordering, and receiving from the warehouse/vendors
- Track food cost and waste, working toward brand benchmarks (28–32%)
- Minimize shrinkage and spoilage through proper storage, rotation (FIFO), and portioning discipline
- Coordinate with warehouse delivery schedule for stock replenishment





Food Safety & Compliance
- Ensure full compliance with local health and food safety regulations
- Maintain halal handling standards and cleanliness throughout the store
- Keep required certifications (Food Handler, etc.) current for self and staff
- Conduct/oversee daily cleaning and sanitation routines

Financial & Reporting
- Manage cash handling, till reconciliation, and daily sales reporting
- Track daily/weekly sales against targets and report variances to ownership
- Control controllable costs: labour %, food cost %, supplies
- Support with Square POS reporting and reconciliation

Communication
- Serve as the main point of contact between the Aurora location and ownership
- Flag issues (staffing, equipment, supply, guest complaints) proactively
- Participate in WhatsApp/store-order workflows for inventory requests

Requirements
- 2+ years of experience in restaurant/QSR management (fast casual preferred)
- Proven experience managing staff schedules and a team of 8–15+
- Strong understanding of food cost control and inventory management
- Food Handler Certification (or willingness to obtain)
- Comfortable with POS systems (Square experience an asset)
- Robust communication and conflict-resolution skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Familiarity with halal food handling practices preferred

Job Types: Full-time, Part-time Pay: $20.00-$22.00 per hour

Work Location: In person

📌 Store Manager (Aurora)
🏢 Habibz Corner
📍 Aurora