We’reVancity, a member-owned credit union built on the principles of inclusion and social justice.Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers.We’vemade bold commitments to become net-zero by 2040 across all mortgages and loans, andwe’reactively pursuing strategies in Indigenous banking and financial resilience for our members. As the largest private sector Living Wage Employer in Canada,we’reproud to be consistently recognized as one of the country’s Top Employers. As a Strategic Communications Manager, you will be primarily responsible for developing and executing Vancity’s communications strategy for internal audiences, ensuring employees are informed, engaged, and aligned with organizational priorities.

You will provide strategic counsel to senior leaders, support organizational transformation initiatives, manage issues and crisis communications, and deliver clear, consistent messaging across internal channels. While the primary focus of this role is internal communications, you will also support external communications initiatives as needed. This role plays a critical part in strengthening employee engagement, helping leaders navigate change, aligning teams around key priorities, and advancing Vancity’s strategic business objectives.

We are seeking an experienced communications leader who excels at strategic thinking, stakeholder engagement, executive advisory work, and managing complex communications initiatives. This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Director, Enterprise Communications . The successful candidate will be expected to work on-site regularly to support collaboration, events, and business needs, with flexibility for hybrid work whereappropriate .

Developing and leading the execution of an integrated communications strategy that supports business goals, transformation initiatives, and brand expression Advising senior leaders on communication approaches for sensitive, complex,



and high-profile issues Overseeing internal and external communications programs to ensure consistency, clarity, and alignment with organizational values Managing proactive media relations, public relations initiatives, and thought leadership opportunities for Vancity and its subsidiaries Leading issues management and crisis communications activities to mitigate reputational risk Fostering employee engagement through transparent,timely, and effective communication programs Building strategic partnerships across the organization to support businessobjectivesand organizational priorities Identifyingproject and employee impacts and developing communication plans that support successful change adoption Monitoring, measuring, and reporting on the effectiveness of communication strategies, campaigns, and initiatives Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business Administration, or a related discipline Minimum 8-10 years of progressive experience in corporate communications, public affairs, public relations, employee communications, or a related field Experience developing and executing enterprise communications strategies across internal and external audiences Demonstrated successprovidingcommunications counsel and strategic advice to senior executives and leadership teams Strong experience managing media relations, issues management, crisis communications, and reputation management initiatives Experience leading complex communications programs in large, dynamic organizations Accreditation or certification through IABC, CPRS, or a related professional organization is considered an asset Experience supporting organizational transformation and large-scale change initiatives Experience leading communications measurement, analytics,



and reporting programs Strategic - You connect communications initiatives to broader businessobjectivesand organizational outcomes. Results-Oriented - You focus on measurable outcomes and continuously improve communications effectiveness. The base pay offered may vary depending on factors such as relevant qualifications, skills,previousexperience, and internal equity.

A career at Vancity is more than just ajob,you’rejoining a tradition of change-makers who are creating lasting change for our communities.

Living Wage

Employer :We’rethe largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers Permanent employees receive versatile benefit packages that can be tailored annually to meet evolving needs Generous Vacation : New employees start with 3-4 weeks of vacation per year, withadditionaldays earned over time Extra Stat Holidays : In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness Immediate Health Coverage : Health and dental benefits begin on your hire date, with three levels of coverage to choose from Defined Benefit Pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA).

This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion. If you require any accommodations or support at any stage of the recruitment process, including the application stage, we encourage you to let us know.

📌 Strategic Communications Manager (Vancouver)
🏢 Vancity
📍 Vancouver