Become a key part of GoodLife Fitness as a Customer Service Representative (Motivator). This role focuses on creating a welcoming setting and supporting Members in achieving fitness goals.
The Motivator role at GoodLife Fitness is essential for enhancing the Member experience. You'll greet Members and guests, assist with inquiries, and promote Club services using your extensive knowledge of fitness. Being pleasant and attentive in all interactions is crucial, as is your ability to handle calls and provide exceptional support on the gym floor.
Key Responsibilities:
• Greet Members and check them in promptly
• Handle incoming calls and book appointments efficiently
• Assist Members with FitFix and Cardio machines
• Offer Fit-Fix Starter sessions for recent Members
• Complete cleaning tasks to maintain Club standards
Requirements:
• CPR-A & AED Certification required
• Must achieve Smart Tan certification within 3 months
• Strong interpersonal skills to relate to diverse individuals
• Excellent written and verbal communication
• Previous customer service experience is a plus
Elevate Member interaction and customer support in your recent role at GoodLife Fitness.
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