Join Lightspeed as a Digital Product Adoption Strategist in Spain and maximize product engagement through strategic digital initiatives. Lead innovative adoption programs and customer journey optimization. In this critical role within the Adoption team, you will strategize and implement scalable digital-first campaigns aimed at increasing feature utilization.
Candidates should possess 3-5 years of experience in a relevant B2B SaaS role and robust expertise in digital marketing tools. Collaboration with Product, Marketing, and Data teams is essential. Key Responsibilities:
- Create automated programs to drive behavior change
- Oversee adoption campaigns from strategy to execution
- Architect customer journeys tailored to different markets
- Optimize in-app guidance and digital collateral
- Analyze channel effectiveness and campaign analytics Requirements:
- 3-5 years in Customer Success or Product Enablement
- Familiarity with marketing automation tools
- Strong analytical and data-driven mindset
- Ability to work effectively in cross-functional teams
- Excellent strategic and collaboration abilities Be a vital part of Lightspeed's mission to enhance product usage through innovative strategies and insights.
📌 Strategist for Digital Product Adoption (Montreal)
🏢 Lightspeed Commerce
📍 Montreal
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