Ace Acumen Heights is a Languages Canada accredited designated learning institution (DLI), a private international institution located in Toronto, Ontario. The school is fully inspected by the Ontario Ministry of Education. The courses we offer derive from the curriculum set by the Ontario Ministry of Education, and our students work towards their Ontario Secondary School Diploma (OSSD) in order to continue their academic careers at a post-secondary school of their choice.

Our school provides a safe, nurturing and diverse environment and we are committed to uphold our values and to ensure that the academic and social needs of our students are achieved.

We maintain a positive learning workplace for our students and teachers alike. It is important to us that the potential candidate is not only passionate about education, but also fits well with our Mission, Vision and Values.

The Highschool is seeking a professional who will be responsible for the South / South East Asian (particularly Vietnam) to support in student services, student recruitment, branding, and community engagement, while serving as a primary liaison for Vietnamese students and families.

This position is expected to work on-site at the Highschool’s campus; it is NOT a remote job.

PERKS / Why Join Us

- Company culture that encourage trust, communication and teamwork
- Transparent and collaborative work environment supports inclusion
- Clearly defined work hours
- Structured calendar provides scheduled performance reviews and opportunities for professional development and career advancement.
- Free parking on-site





This role requires developing relationships in addition to social networking recruitment activities and follow-up. The successful candidate MUST POSSESS FLUENT LANGUAGE SKILLS in relation to regions listed above.

RESPONSIBILITIES

- Provide excellent student care to assist with integration into the classroom and school setting
- Assist with housing / homestay arrangements, ensure a smooth transition into campus life.
- Manage homestay placements for new and returning students.
- Coordinate airport pickups for timely arrivals.
- Facilitate student health insurance enrollment and mental health program assistance.
- Serve as a liaison to address, research, resolve and respond to student issues related to school services and/or academics; serve as a liaison between students, teachers, and management to Ensure effective communication
- Assist with the development of study plans: monitor/track academic performance; develop and coordinate study skills / tutoring groups, or workshops on topics such as note-taking, test or examination anxiety, preparation strategies, and time management skills.
- Ensure / increase student engagement in school programs, both academic and extra-curricular.
- Provide academic information on programs, application / eligibility status to applicants, prospective students,



their parents and educational counsellors/agents; distribute resource materials for student recruitment and retention programs.
- Support / participate in / conduct on and off-site recruitment-based student activities, including but not limited to: workshops, retreats and open houses, as directed, to support the promotion of the school(s) in the international market.

REQUIREMENTS

- Diploma in a related field from a publicly accredited institution is mandatory
- Knowledge of educational systems and international secondary & post-secondary curriculums of other countries is an asset
- One year of relevant work experience, including experience in a multicultural and/or international setting
- Proficiency in Google Workspace (G Suite) and MS Office Suite
- Fluent in a language other than English is considered an asset, preferred experience with South / South East Asian (VIETNAM) educational systems
- Candidates from related positions: Student Services Officer, Enrolment and Admission Officer, Admissions Assistant, Admissions/Liaison Officer, International Admissions Officer, Recruitment & Admissions Officer, Admissions Advisor - are welcome to apply

ACE ACUMEN IS COMMITTED TO EQUITY IN EMPLOYMENT AND EDUCATION Pay: $21.00 per hour

Benefits

- Flexible schedule
- On-site parking

Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (preferred)

Education:
- DCS / DEC (required)

Experience:
- relevant work: 2 years (required)

Language:
- Vietnamese (preferred)

Willingness to travel:
- 50% (preferred)

Work Location: In person

📌 Student Services Officer - Vietnamese Market (North York)
🏢 Ace Acumen Academy
📍 North York