Our client runs the world's fastest growing boutique fitness brand. 100+ studios. 14 countries. Pilates Inspired. Cardio Infused. It's a full-body workout that fuses Pilates, cardio and strength into one 45-minute session: Row. Ride. Reform.

Key ResponsibilitiesMembership & Sales

- Own membership acquisition — converting walk-ins, enquiries and corporate leads into members
- Drive retention through genuine member relationships and proactive follow-up
- Track membership numbers, class utilization and revenue against targets

Community & Client Experience
- Welcome every client by name and build the community culture that defines the brand globally
- Maintain accurate member profiles and ensure every interaction is personal and consistent

Studio & Operations
- Take ownership of every detail of the studio environment — equipment setup, lighting, presentation and atmosphere — so every member's experience matches the brand standard
- Manage day-to-day operations — client enquiries, scheduling, staff rostering, social media and newsletters
- Manage studio systems via Hapana software — check-ins, memberships, payments and reporting
- Lead, motivate and develop the instructor team





Teaching

- Deliver 2+ classes per week to a high standard once Academy certified
- Provide confident cueing and form correction throughout every session
- Two plus years of proven experience in a client-facing, sales and fitness leadership role
- Strong commercial instincts — you know how to convert a conversation into a commitment
- Confident building relationships with businesses and organizations — corporate outreach experience is a plus
- Excellent communicator, highly organized, with genuine warmth with people
- A background in fitness or movement — Pilates, reformer, personal training or group fitness
- Social media Savvy and local marketing experience
- Current First Aid certification
- Self-motivated and comfortable with real accountability
- Versatile availability including early mornings, evenings and weekends
- Base salary plus performance bonus tied to membership targets
- Academy instructor certification fully funded
- Free membership from day one
- Ongoing mentoring and support from the founding directors

📌 Studio Manager - Boutique Fitness (St. Catharines)
🏢 Hire Ground Talent
📍 St. Catharines