Elevate sales performance and leadership as a Bilingual Team Manager at goeasy. Lead a motivated team while ensuring excellent service and achieving targets in a agile contact center setting.
At goeasy, we’re searching for a Bilingual Team Manager to inspire success within our sales-focused Contact Centre. This role requires a minimum of 3 years in leadership and 5 years in sales or customer service. You'll be pivotal in mentoring bilingual team members, optimizing performance, and driving sales initiatives.
Key Responsibilities:
• Drive performance and foster a robust sales culture
• Mentor and coach bilingual team members effectively
• Ensure agents meet KPIs and sales targets consistently
• Identify and resolve performance gaps through coaching
• Oversee daily operations for service excellence
Requirements:
• Bilingual in English and French proficiency
• 3+ years in a leadership role required
• 5+ years in sales or customer service experience
• Strong communication skills for feedback delivery
• Analytical mindset for efficiency recommendations
Lead and inspire a successful bilingual team at goeasy while building a high-performance culture.
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📌 Bilingual Team Manager At Goeasy Toronto
🏢 Superprof
📍 Toronto