Become a System Administrator for Keolis Canada in Calgary, specializing in Tier 2 and Tier 3 support. Ensure application availability and operational success in a fully onsite role. In this full time role, you will be part of Keolis's dedicated IT Infrastructure & Operations team, resolving escalated requests and ensuring high availability across multiple sites.

You will conduct root-cause analyses, support cybersecurity measures, and train junior technicians as you interface with diverse operating locations. Key Responsibilities:

- Manage and resolve Tier 2 and Tier 3 escalated incidents
- Analyze root causes of technical failures
- Administer and secure enterprise applications and systems
- Facilitate vendor communication for advanced support
- Create documentation for complex issue resolutions Requirements:
- At least 4 years in relevant systems and application roles
- Familiarity with Azure or AWS environments
- Expertise in application troubleshooting and integration
- Understanding of cybersecurity frameworks
- Valid Class 5 driver's license required Drive operational excellence and support the applications that keep Keolis Canada running effectively.

📌 System Administrator - Keolis Calgary
🏢 Keolis Commuter Services
📍 Calgary