Lead the Intact Agency team as a Unit Manager in Calgary, AB, utilizing your insurance expertise. This hybrid role involves managing a energetic team and ensuring top-notch customer service efficiency.

As a Unit Manager with Intact, you will supervise and coordinate the team's operational activities to optimize resource use. Key responsibilities include performance management, ensuring service quality, and implementing improvements that align with company goals.

Your leadership will be key in fostering team training and compliance with customer experience standards in a quick-paced customer service setting.

Key Responsibilities:
Lead and supervise team activities to optimize resource use
Manage employee performance and ensure continuous training




Control service quality and meet customer center objectives
Propose operational improvements for service and risk management
Oversee social media engagement and customer inquiries

Requirements:
3–5 years of P&C; insurance experience
Proven leadership and team development skills
Strong strategic planning capabilities
Excellent communication and time-management skills
Ability to manage change and analyze results

Utilize your operational leadership and insurance expertise to drive the success of the Intact Agency team in Calgary.
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📌 Unit Manager Of Operations In Calgary
🏢 Intact Financial
📍 Calgary