Summary of Duties:

The Patient Care Manager is responsible for the overall management of the patient care unit and the quality of care provided. The manager leads and collaborates with the interprofessional team to achieve resident and family centred care. The role includes creating and maintaining a supportive environment for patients, families and staff, providing team leadership, facilitating staff and team development, managing budgets and resources, and initiating and monitoring quality improvement initiatives. The PCM works with the Veterans Program leadership team to achieve program goals.

The PCM is also accountable for ensuring that care requirements are met, and that patient care issues, problems and concerns identified by patients and their families are addressed. The LTSW unit specialize in the care and quality of life for residential Veterans,



while the LTSE unit is a transitional unit for patients who no longer require acute care, but cannot yet be discharged from the Hospital.

Qualifications/Skills:
Bachelor Degree required, Master's degree preferred
Registration in valuable standing with an Ontario Regulated Health Qualified College required, Nursing Preferred
Minimum 2 years geriatric experience required
2 Years Management / Leadership experience
Experience leading within a unionized setting
Superior leadership, communication, team building and decision making skills
Superior oral & written communication skills
Demonstrated coaching and empowering style of management
Demonstrated interpersonal skills
Proven ability to work in a team environment and collaborate with others

📌 Patient Care Manager Veterans Program Ltsw & Ltse Regular Full Time 2026 18436 Toronto
🏢 Sunnybrook Health Sciences Centre
📍 Toronto