Elevate your career as a Salesforce Technical Lead focused on Production Support in Toronto, ON. This full time position requires strong technical skills and hands-on experience with Copado.
We are looking for a Salesforce Support Delivery Lead with over 10 years of experience. Your role will be pivotal in managing L2/L3 production support, incident management, and ensuring platform governance. Key responsibilities include troubleshooting integrations, driving RCA, and supporting release management while fostering robust communication with stakeholders.
Key Responsibilities: - Manage P1/P2 incident triage and resolution processes - Drive permanent fixes and RCA for issues - Lead release/change management using Copado - Troubleshoot integrations and Apex components - Ensure Salesforce platform health and data integrity
Requirements: - 10+ years of Salesforce technical support experience - Proficiency in Apex, Flows, and Validation Rules - Robust knowledge of REST/SOAP APIs - Expertise in incident, problem, and release management - Leadership skills for mentoring support teams
Become an integral part of our team, overseeing support processes and driving continuous improvement.#J-18808-Ljbffr

📌 Salesforce Technical Lead For Production Support Winnipeg
🏢 K&K Global Talent Solutions
📍 Winnipeg