Join Manulife as a Senior Technical Product Owner leading customer identity innovation. Drive CIAM strategy and execution, ensuring effective identity solutions in a hybrid workplace. This role is central to managing the CIAM product backlog and delivering high-ranking customer identity capabilities.
Your work will span all aspects of the product lifecycle, enhancing secure and scalable experiences. Collaborating with diverse teams, you'll ensure alignment between technical and business objectives. Key Responsibilities:
- Manage and prioritize the CIAM product backlog
- Lead the delivery of features like multi-factor authentication
- Develop strategies focused on customer experience and security
- Evaluate user stories based on customer needs and risk
- Coordinate vendor-supported delivery initiatives Requirements:
- 7+ years of product management experience
- 3+ years with IAM technologies such as ForgeRock
- Deep knowledge of authentication protocols and standards
- Proven track record in compliance-focused environments
- Effective in vendor relationship management Impact customer identity solutions while advancing your career at Manulife.