Join Google Cloud as a Technical Solutions Developer, focusing on troubleshooting and enhancing customer interaction with our cloud products. This role engages you in the global Google Cloud Platform team, offering 24/7 support for clients while managing complex technical issues. Your successful interventions relying on Java and Python debugging skills will optimize customer satisfaction and product use.

Collaborating closely with various teams will enhance both supportability and overall service provisions. Key Responsibilities:

- Deliver round-the-clock support for complex customer issues
- Implement diagnosis and tools to enhance productivity
- Resolve technical obstacles with consulting support
- Build knowledge of Google Cloud technologies and architecture
- Partner with Site Reliability Developers on quality improvements

Requirements:

- Bachelor’s degree in a technical field is required
- Minimum of 9 years experience in tech troubleshooting
- Proficiency in programming languages and databases
- Solid experience in network troubleshooting and Linux/Unix
- Solid communication and client advocacy skills

Help shape the future of cloud services by becoming an integral part of Google Cloud's support strategy.

📌 Technical Solutions Developer at Google Cloud (Ontario)
🏢 Socket.dev
📍 Ontario