Join Woodbine Entertainment as a Technical Support Analyst and support our vibrant organization. Deliver exceptional technical support for end-user devices ensuring peak performance and reliability. This role involves managing installations, repairs, and maintenance of technical equipment while providing research and analysis for issue resolution.

You will engage in both onsite and remote troubleshooting, enhancing productivity, and ensuring a friendly user interaction. Your expertise will shape procedures and guidelines that promote efficiency throughout the organization. Key Responsibilities:

- Provide timely responses to technical support inquiries
- Troubleshoot hardware and software connectivity issues
- Manage installations and upgrades for user devices
- Create documentation for support processes
- Collaborate with external partners on technical matters Requirements:
- Relevant college diploma or degree
- Two years of technical support experience
- In-depth knowledge of computer hardware
- Proficiency in troubleshooting and analysis
- Robust understanding of operating systems Be a vital part of Woodbine's mission to deliver thrilling entertainment experiences through technology!

📌 Technical Support Analyst at Woodbine Entertainment (Calgary)
🏢 Woodbine Entertainment Group
📍 Calgary