Role: Technical Support Specialist

Type: 6 month contract + extensions

Location: Onsite 5x/week in Cambridge, ON

Rate: $25-$28/hr

Insight Global is looking for a Technical Support Specialist to join a leading insurance company to deliver first-level support to both remote and on-site employees, while managing end-to-end asset lifecycle activities, including configuration, deployment, and decommissioning.

REQUIRED SKILLS AND EXPERIENCE

- Solid communication skills written and oral
- Strong customer service and support acumen
- Technical diagnosing and Troubleshooting ability
- Proficient with the latest Microsoft Suite of Business (Office 365)
- Experience with a ticketing system specifically ServiceNow or Intune
- Ability to multitask and time management

NICE TO HAVE SKILLS AND EXPERIENCE

- Insurance or financial services experience
- Experience with Cloud applications (Azure)

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

📌 Technical Support Specialist (Cambridge)
🏢 Insight Global
📍 Cambridge