Join nesto as a Technical Support Specialist and advance your IT career in a hybrid working model. Deliver exceptional support while contributing to the mortgage technology revolution. At nesto, recognized as a TechTO Canadian Rocketship 2025, you will play a vital role in providing IT support for various office locations while primarily stationed in Toronto.

Candidates should possess a robust background in IT support roles, particularly in modern endpoint environments, ensuring user satisfaction through effective troubleshooting and support. Key Responsibilities:

- Serve as the point of contact for IT in the Toronto office
- Deliver remote Level 1 and Level 2 support for end users
- Support device lifecycle management and security compliance
- Manage hardware inventory and asset tracking
- Coordinate with vendors for issue resolution Requirements:
- At least 7 years of IT support experience
- Proficient in Windows and macOS management
- Experience managing Google Workspace environments
- Skilled in using ticketing systems like ServiceNow
- Robust communication abilities for user interaction Utilize your technical skills to enhance the user experience with nesto's innovative technology solutions.

📌 Technical Support Specialist, Hybrid Role at nesto (Toronto)
🏢 nesto
📍 Toronto