Take your problem-solving skills to the next level with SSi Canada as a Telecom Operations Specialist. Focused on ensuring service continuity, this role involves dynamic troubleshooting in a quick-paced environment. In this critical role within the 24/7 Network Operations Centre, you will play a vital part in keeping telecom services operational across Nunavut and Northern Quebec.

Engaging with NMS and OSS tools, you will diagnose incidents, coordinate escalations, and work closely with specialists to restore services swiftly. Key Responsibilities:

- Respond quickly to alerts on network performance
- Isolate and resolve network faults as a priority
- Handle incident tickets and oversee maintenance activities
- Maintain operating and technical documentation
- Assist in introducing new network services Requirements:
- Relevant technical education or experience in IT
- Proven experience with network troubleshooting
- Excellent communication skills under pressure
- Flexibility for varying shift schedules
- On-site work at SSi Canada’s Kanata location Bring your technical expertise and passion for telecommunications to SSi Canada’s dynamic team.

📌 Telecom Operations Specialist at SSi Canada (Ottawa)
🏢 SSi Canada
📍 Ottawa