Elevate Your Career in Banff with BCP

Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences. We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community.

At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada’s most iconic and vibrant destinations. Join us and be part of a culture that values connection, adventure, and excellence.

The Travel Trade Manager is responsible for leading and overseeing the Tour & FIT reservations team while driving revenue growth within the travel trade market segment. This role ensures effective inventory management, partner relationship support, and achievement of revenue targets across all travel trade channels.

The successful candidate will combine strong leadership skills and analytical decision-making to maximize production from wholesale, tour operators, receptive operators, and FIT partners.

Duties and Responsibilities:

- Work closely with the revenue and yield team to understand market segment objectives and optimize pricing and inventory allocation to maximize revenue.
- Oversee all travel trade contract administration, including contract maintenance and implementation of negotiated agreements.
- Ensure all contracted rates, allotments, promotions, policies, and partner agreements are accurately maintained.




- Collaborate with hotel operations to ensure seamless execution of travel trade initiatives and a consistent guest experience across all properties.
- Prepare and analyze reports related to travel trade performance, inventory utilization, and revenue contribution to support business decisions.
- Provide leadership and direction to the FIT and Tour teams, ensuring reservations are processed accurately, efficiently, and in accordance with the contract terms.
- Lead initiatives that improve department processes, streamline workflows, and increase team productivity.
- Build and maintain strong relationships with travel trade partners, serving as a key operational point of contact and escalation resource.

Skills and Experience:

- Previous experience in the hospitality industry, with a strong understanding of travel trade distribution channels, revenue management, and hotel operations.
- Excellent written and verbal communication skills.
- Strong leadership capabilities with experience managing teams.
- Proven attention to detail and strong organizational skills.
- Proficiency in Microsoft 365 and Maestro PMS or comparable property management system, with the ability to leverage data, reporting, and analytics to drive decision-making.

Please note: This is an in-person position, and remote work is not possible. At BCP, we offer a comprehensive total compensation package,



including perks and benefits designed to support your professional growth and enhance your lifestyle in the Bow Valley. Here are some highlights of what our team members enjoy:

- Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
- Opportunity to invest in our Employee Share Ownership Program.
- Food and beverage discounts at all BLC restaurants and cafes.
- Health and wellbeing programs, including free yoga, complimentary canoe passes, discounted ski passes, golf membership and fitness club memberships.
- Discounts on spa services, movie passes, and rental/retail goods.
- Participation in Leadership Days for ongoing career development.
- Experience our hotels firsthand through our Complimentary Hotel Stays Program.
- A complete list of employee benefits are listed here.

If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits. BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups. If you require assistance with the application process or need accommodations, please reach out to us at [email protected] or (phone hidden).

Please note: Only candidates selected for further consideration will be contacted.

📌 Travel Trade Manager (Banff)
🏢 Banff Caribou Properties
📍 Banff