Drive operational transformation at Uniserve as the Vice President of Operations & Integration in Vancouver or Kitchener-Waterloo. Focus on service excellence, integration, and leadership development. As Uniserve continues to grow, the company seeks a visionary Vice President of Operations to lead its operational strategy and integration efforts.

This pivotal role involves connecting high-level strategies with on-the-ground execution, ensuring that operational excellence underpins the company’s growth trajectory. You will work closely with leadership to foster a culture of continuous improvement across service delivery. Key Responsibilities:

- Manage project delivery and operational performance
- Establish transparent KPIs for service accountability




- Oversee integration of new company acquisitions
- Strengthen client relationships and improve outcomes
- Mentor leaders and foster team accountability

Requirements:

- Over 10 years in a leadership role in managed services
- Extensive operational leadership experience
- Capable of managing change and focusing on execution
- Experience with distributed teams in tech
- Background in fast-growing organizations

Lead Uniserve’s next chapter by enhancing operational frameworks and client success.

📌 Uniserve Vice President, Operations & Integration (Vancouver)
🏢 MSP Hire
📍 Vancouver