Serve as a strategic technology advisor for assigned clients, building strong relationships with executives and key stakeholders

Develop and maintain technology roadmaps aligned to each client’s business objectives, risk profile, budget, and growth plans

Lead strategic business reviews and translate complex technology topics into clear business recommendations

Lead client‑fac​ing strategy across AI, Cloud, and Security, ensuring roadmaps align to business outcomes, scalability, governance, and risk mitigation

Identify AI adoption opportunities, including automation, productivity improvements, and data insights, while reinforcing responsible use, data protection, and governance practices

Advise on cloud modernization, cybersecurity best practices, compliance expectations, and risk posture aligned to industry standards

Guide clients in establishing practical governance frameworks for AI and Security, including acceptable use, access controls, data handling, policy alignment, risk ownership, and ongoing review

Translate AI, cloud, security, and governance concepts into clear business value, enabling clients to make informed decisions and accelerate adoption across their teams

Guide hardware, software, infrastructure, and lifecycle planning to support performance, reliability, security, and cost‑effectiveness

Support client technology budget planning, vendor recommendations, and modernization initiatives

Support backup, disaster recovery, and business continuity planning in alignment with client needs and industry standards

Partner with Sales, Technical Account Managers, and Integrated Service Teams to identify client needs and design appropriate solutions





Support revenue growth within the assigned client base by identifying strategic solution gaps and opportunities for improvement

Assist with prospective client conversations by uncovering business needs and contributing to solution design

Collaborate with internal teams to ensure client documentation, standards alignment, and program compliance remain current

Partner with technical teams and leadership to support upgrades, conversions, and client improvement initiatives

Support internal initiatives, mentorship, and knowledge sharing that improve service delivery and client satisfaction

Requirements

5+ years of experience in the IT Managed Services, consulting, or technology advisory industry

Experience designing, developing, or advising on IT systems, infrastructure, and technology implementation plans

Strong understanding of the varied needs of F12’s client base

Strong strategic, commercial, and business mindset

Ability to conduct meaningful business conversations with executives, owners, and senior leaders

Solid understanding of cybersecurity, cloud services, IT infrastructure, business continuity, and technology lifecycle planning

Familiarity with Microsoft and Azure environments is considered an asset

Understanding of AI, automation, and emerging technologies, with the ability to translate them into practical business value

Strong analytical, problem‑solving, and decision‑making capabilities,



with the ability to assess business operations, identify technology gaps, and recommend practical solutions

Excellent communication, presentation, and stakeholder management skills

Ability to influence without direct authority and build trusted relationships with clients and internal teams

Ability to work effectively in a team environment while operating independently with minimal supervision

Solid time management skills and the ability to manage deadlines and client commitments

Industry certifications and a willingness to pursue continual education.

Core Competencies

Demonstrates expertise in strategic technology advisory, focusing on AI, Cloud, and Security to align technology roadmaps with business objectives. Capable of translating complex technology concepts into actionable business recommendations while ensuring compliance and risk management.

Highest-signal resume keywords

Strategic Technology Advisory

AI Adoption Opportunities

Cloud Modernization

Cybersecurity Best Practices

Technology Lifecycle Planning

ATS Optimization Keywords

Hard Skills

IT Systems Design

Infrastructure Development

Technology Implementation

Business Continuity Planning

Data Protection

Governance Frameworks

Risk Mitigation

Automation

Data Insights

Compliance Standards

Soft Skills

Stakeholder Management

Analytical Problem‑Solving

Decision‑Making

Communication

Time Management

Certifications & Qualifications

Industry Certifications

Industry Keywords

IT Managed Services

Consulting

Technology Advisory

Client Relationship Management

Vendor Recommendations

Tools & Technologies

Microsoft

Azure

AI Technologies

Cloud Services

Cybersecurity Tools

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