Elevate your career at Energy Safety Canada as a Customer Representative based in Nisku, Alberta. You will provide top-notch customer service support to enhance client satisfaction across various channels.

This role, reporting to the Manager of Training Services, demands exceptional communication and problem-solving skills. Interact with stakeholders through phone calls, emails, and in-person engagements while processing requests and maintaining accurate customer data to ensure compliance with quality standards.

Key Responsibilities:
• Respond to customer inquiries via multiple channels
• Process customer requests and uphold service quality
• Certify customer data for Energy Safety Canada courses




• Follow protocols for process improvements
• Execute any additional responsibilities as assigned

Requirements:
• High school diploma or equivalent is mandatory
• Minimum 6 months experience in contact center/customer service
• Robust computer skills, especially in MS Office
• Excellent interpersonal and communication capabilities
• Capacity to thrive in high-pressure environments

Be part of a committed team working towards greater safety and customer satisfaction in the oil and gas industry.
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📌 Nisku AB Customer Representative Role (Alberta)
🏢 Energy Safety Canada
📍 Alberta