Join the University of Ottawa as a temporary Academic Delivery Support Coordinator. Oversee undergraduate studies office operations while supervising students, enhancing processes, and supporting academic excellence.

This is a temporary role for 23 months, vital for the undergraduate studies office. You will coordinate frontline services, manage Work-Study Program students, and devise solutions for exceptional cases. Your efforts will focus on continuous improvement, ensuring effective operations within a supportive team setting.

Key Responsibilities:
• Evaluate student requirements and recommend policies
• Review and implement effective work procedures
• Check course sequences and notify waitlisted students




• Supervise and coordinate duties of senior officers
• Guide student-employees and conduct training plans

Requirements:
• Bachelor’s degree or equivalent experience
• Three years in a similar role required
• In-depth knowledge of academic programs essential
• Experience in client service and policy implementation
• Ability to manage conflicting priorities under pressure

Contribute your administrative skills and leadership to foster an inclusive academic environment at the University of Ottawa.
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📌 Academic Delivery Support Coordinator (Quebec City)
🏢 University of Ottawa
📍 Quebec City