Lead the transformation of customer support services at Huron Tractor as Director of Product Support. Drive innovation and operational excellence in Parts and Service across Southern Ontario.
As a strategic leader, you'll define and implement the long-term goals for Huron Tractor’s Product Support department. Your role encompasses improving customer retention, enhancing collaboration among various departments, and utilizing up-to-date technologies to elevate customer experiences. With a focus on developing future leaders, you will play a crucial role in fostering growth and operational success in this leading John Deere dealership.
Key Responsibilities:
• Execute a holistic strategy for Parts and Service offerings
• Enhance operational performance and customer satisfaction
• Lead cross-departmental initiatives for better integration
• Develop a high-performing leadership team across locations
• Utilize analytics for informed decision-making
Requirements:
• At least 10 years in aftermarket dealership operations
• Proven leadership in managing service organizations
• Strong financial management background
• Excellent communication and relationship skills
• Familiarity with connected support technologies
Join Huron Tractor to redefine customer support and drive significant operational success.
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📌 Strategic Product Support Leader at Huron Tractor (Ontario)
🏢 Huron Tractor
📍 Ontario
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