Join Humber River Health's Information Systems team as an IT Service Desk Support professional. This part-time role offers the chance to resolve technical issues for our dedicated hospital staff and volunteers.

As a Service Desk Support member, you'll deliver first-level IT support, utilizing your skills to troubleshoot a range of issues related to healthcare applications and hardware devices. This position is integral to optimizing care and enhancing the technological setting for healthcare professionals.

Key Responsibilities:
• Act as a primary contact for technical support queries
• Troubleshoot Windows OS, Office, and medical applications
• Maintain a centralized ticket management system for requests
• Train staff and document procedures for user manuals




• Participate in the on-call rotation for after-hours support

Requirements:
• Completed diploma in computer technology or health-related program
• Minimum 3 years of experience in a Technical Service Desk
• Advanced skills in Microsoft servers and applications
• Knowledge of troubleshooting healthcare IT systems
• Excellent customer-service skills and attendance record

Use your technical skills to support an innovative hospital committed to providing exceptional patient care.
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📌 IT Service Desk Support Role (Ontario)
🏢 Humber River Health
📍 Ontario