Enhance your career as a Bilingual Client Service Specialist with FIRST Insurance Funding of Canada. This hybrid mode position focuses on delivering exceptional customer service to both brokers and clients through effective communication.

You will be the first point of contact for inquiries under the guidance of the Bilingual Client Service Manager. With your fluency in French and English, along with 3-5 years of experience in customer service, you will resolve issues and foster lasting client relationships. Your initiative and attention to detail are essential in ensuring all interactions meet our high standards.

Key Responsibilities:
• Address client inquiries professionally and efficiently
• Ensure accurate documentation of client communications




• Facilitate same-day service for customer requests
• Collaborate with colleagues to solve client issues
• Suggest improvements based on customer feedback

Requirements:
• Must be fluent in French and English
• Experience in the insurance or financial sectors preferred
• Strong organizational skills with a proactive mindset
• Proficiency in MS Office Suite
• College or University Degree

Drive success and satisfaction in client service with FIRST Canada's award-winning culture.
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📌 Client Service Specialist (Bilingual) Hybrid Role (Ontario)
🏢 Wintrust Financial
📍 Ontario