Lead Enova's Small Business Collections team in a hybrid model, focusing on optimizing operations from early to late-stage collections. Drive performance and develop effective strategies while ensuring a merchant-centric approach.

As a Manager of Small Business Collections at Enova, you will oversee a comprehensive collections team. Your role includes setting operational strategies, optimizing workflows, and maintaining high performance standards. You will promote efficiency and productivity, enhancing relationships with internal and external partners while adapting to evolving challenges.

Key Responsibilities:
• Manage collections operations with Senior Leads and representatives
• Collaborate with departments to refine collections strategies




• Set goals and prioritize objectives for team execution
• Identify and recommend solutions for process improvements
• Conduct coaching sessions and performance reviews

Requirements:
• 7+ years in Consumer/B2B Collections leadership
• Experience with fintech or customer-oriented banks
• Strong relationship-building skills
• Problem-solving ability and data-driven decision-making
• Familiarity with US collections regulations and passion for AI

Elevate the efficiency of collections while fostering partnerships in Enova's hybrid work workplace.
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📌 Manager of Small Business Collections (Ontario)
🏢 Enova International
📍 Ontario