Join iA as a Client Service Coordinator and help clients feel secure about their future. This hybrid role focuses on enhancing client interactions through exceptional service.

As a Client Service Coordinator at iA, you will support our Client Service team. Your role will involve distributing emails, sorting documents, and communicating with clients to ensure they receive the assistance they need. This position is an excellent opportunity to foster your skills in a supportive setting.

Key Responsibilities:
• Screen and distribute client emails for action
• Manage incoming mail and documentation processes
• Prepare and mail client packages efficiently
• Research and update client information accurately
• Assist team members to manage client service queues

Requirements:
• Advanced French and English communication skills
• Strong attention to detail and organizational abilities
• Experience in client service or administrative roles
• Customer service orientation with active listening skills
• Willingness to learn new processes and adapt

Empower clients at iA by bringing your organizational and communication skills to our dedicated team.
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📌 Client Service Role at iA (British Columbia)
🏢 iA Financial Group (Industrial Alliance)
📍 British Columbia