Join FIRST Insurance Funding of Canada as a Hybrid Client Service Specialist. Your role will focus on delivering outstanding customer service to brokers and clients through effective communication and problem resolution.

In this position, you will be responsible for responding to client inquiries and maintaining high levels of customer satisfaction. The ideal candidate will demonstrate organizational skills and a proactive approach to service delivery. A strong understanding of client needs will set you apart.

Key Responsibilities:
• Manage customer queries efficiently via email and phone
• Maintain accurate documentation of all client interactions
• Ensure timely follow-ups with clients on pending issues




• Collaborate with colleagues to address complex inquiries
• Provide support for FirstInsite web functionalities

Requirements:
• Minimum 3-5 years of customer service experience
• Excellent communication skills, both verbal and written
• Robust organizational and prioritization abilities
• Flexible and adaptable in changing environments
• College or University education desired

Develop your career while making a real impact in your client service role with FIRST Canada.
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📌 Hybrid Client Service Specialist Role (Ontario)
🏢 Wintrust Financial
📍 Ontario