Join Cencora as a Caseworker and become a vital resource in patient support. This full time role requires skills in case management, compliance adherence, and effective communication.

In this role, you'll oversee assigned cases and implement key protocols in line with company standards. Your responsibilities will include providing telephone support, managing ongoing patient follow-ups, and documenting activities accurately. You'll also participate in conducting market research initiatives to enhance patient care and pharmaceutical distribution.

Key Responsibilities:
• Oversee management of assigned projects and cases
• Deliver comprehensive telephone support to patients and providers
• Administer protocols for case management and compliance




• Participate in market research initiatives with healthcare professionals
• Keep thorough records in databases for active projects

Requirements:
• Associate's degree or equivalent experience required
• At least one year of customer service experience
• Bilingual proficiency (French/English) is preferred
• Excellent problem-solving and analytical skills
• Strong knowledge of Microsoft Office Suite

Bring your expertise in healthcare compliance and communication to enhance patient experiences at Cencora.
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📌 Full-Time Caseworker at Cencora (Manitoba)
🏢 World Courier
📍 Manitoba