Join the Canada Retirement team at Manulife as a Client Relationship Manager in Vancouver, British Columbia. This hybrid role centers on enhancing the client experience and retention through proactive engagement and support.

As a key liaison, you will engage with plan sponsors and provide education on our various retirement offerings. While mainly supporting the sales team, your expert knowledge will facilitate client engagements and serve to meet their needs effectively. You'll be accountable for client interactions, ensuring a high level of service satisfaction.

Key Responsibilities:
• Understand and meet client business needs effectively
• Support pension product pre-sale processes
• Actively participate in installation processes with plan sponsors




• Conduct training for Plan Administrators
• Offer ongoing service improvement insights

Requirements:
• Cumulative experience in the pension industry
• Preferred undergraduate degree in business or economics
• Knowledge of retirement savings regulations
• Robust mathematical skills are preferred
• Must possess a valid driver's license and ability to travel 25%

Utilize your expertise in managing client relationships to contribute to the retention and satisfaction of Manulife's corporate clients.
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📌 CRM Role in Retirement at Manulife (British Columbia)
🏢 Manulife
📍 British Columbia