Join Felix as a Remote IT Systems Engineer, supporting their innovative digital healthcare platform. Your role blends IT support, SaaS management, and collaborative technology solutions.
Based in the Greater Toronto Area, Felix prioritizes enhancing patient control in healthcare. This position includes providing robust L1/L2 support, managing user access across various SaaS platforms, and performing hardware troubleshooting. Candidates should excel both independently and as part of a remote team, proficient in multiple IT domains.
Key Responsibilities:
• Manage helpdesk tickets and IT support needs
• Perform onboarding for current users and offboarding for departures
• Oversee system configurations and access permissions
• Conduct on-site hardware repairs and checks
• Maintain accurate documentation for IT operations
Requirements:
• 1–3 years of relevant IT experience required
• Familiarity with tools like Jira, Kandji, and Google Workspace
• Solid customer service and communication skills
• Understanding of networking and IT security principles
• Local travel within the GTA is necessary
Utilize your IT experience at Felix to transform healthcare technology in Canada.
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📌 Remote IT Systems Engineer Needed (Ontario)
🏢 Doist
📍 Ontario