Elevate your career with Recent Era Technology as an Infraction Review Technician supporting parking enforcement across Canada. This role involves analyzing parking violations and providing exceptional customer support in a team-oriented environment.

As an Infraction Review Technician, you will validate parking sessions and work with electronic violations. Your role will emphasize your strong analytical skills and attention to detail, greatly impacting the efficiency of parking enforcement operations. This on-site position requires navigating multiple databases and assisting with special projects as directed by supervisors.

Key Responsibilities:
• Analyze and process electronic parking violations efficiently
• Validate parking session details including timestamps and photos




• Provide technical error reports related to software
• Assist with hardware asset management when needed
• Carry out special projects as requested

Requirements:
• High school diploma or equivalent required
• One year of customer service experience preferred
• Familiarity with Webex Contact Center preferred
• Proficiency in Microsoft Office Suite required
• Fluency in English and French, both written and verbal

Harness your analytical skills and commitment to customer service as you contribute to New Era Technology's mission.
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📌 Infraction Review Technician at New Era (Quebec City)
🏢 New Era Technology PH
📍 Quebec City