Start your career with FirstOntario as a Member Service Representative, where your focus on quality service meets transactional sales. Provide comprehensive support to our members while ensuring their needs are prioritized.

As a Member Service Representative, you will play a critical role in delivering exceptional service while handling diverse transactions. Your ability to effectively communicate and understand member requirements will help you drive sales, manage inquiries, and coordinate with colleagues to enhance member experience.

Key Responsibilities:
• Handle transactional sales, including deposits and withdrawals
• Identify cross-selling opportunities to enhance member services
• Ensure all interactions adhere to 'Member First' principles




• Process member inquiries efficiently and accurately
• Support branch operations through various team duties

Requirements:
• Completion of Grade 12 or equivalent
• Prior experience in customer service or cash handling preferred
• Knowledge of MS Office tools is a plus
• Internet access for potential work from home
• Willingness to accommodate changing member service hours

Elevate your customer service skills while making a meaningful impact at FirstOntario.
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📌 Member Service Representative at FirstOntario (Alberta)
🏢 Firstontario Credit Union
📍 Alberta