Prospective Student & Campus Experience Coordinator (Internal Only)
Office of the University Registrar

Competition No. 26.08.183

Category

Closing Date

Full-Time Continuing (35 hours per week) MSU Band E (Steps 1-8): $32.353 - $47.042 per hour. $58,883 - $85,616 per annum (Based on 35 hours per week). August 20, 2026

About Us
MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
Our comprehensive undergraduate university offers 55 programs to more than 20,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

MacEwan University is seeking a Prospective Student & Campus Experience Coordinator for a full-time continuing opportunity with the Office of the University (OUR).

The position plans, coordinates, and delivers on-campus and online engagement activities for prospective students, applicants, and their supporters. Working between off-campus recruitment and campus-based engagement, you will coordinate campus tours, group visits, Student for a Day, Counsellor Update, volunteer Campus Tour Guides, and other approved recruitment and conversion activities. You will also collaborate with internal partners to support a positive prospective student experience and the progression of prospective students from initial interest through application and enrolment.

Key responsibilities include:

Delivering presentations, workshops, and information sessions using approved content that accurately represents University programs, admission processes, student services, and campus experience;

Representing and promoting the University at approved local recruitment, education, school, and community events, as required;

Providing volunteers with instructions, coaching, and feedback on tour delivery, visitor engagement, public speaking, and applicable procedures; referring serious or ongoing concerns to the Manager;





Coordinating logistics for individual and group visits, including itineraries, room bookings, parking, meeting locations, catering, accessibility requirements, and participation by campus partners;

Maintaining current working knowledge of University programs, services, admission requirements, and relevant academic and administrative policies and procedures;

Reviewing practices and trends relevant to campus visits, prospective student engagement, applicant conversion, and communication platforms, and sharing applicable findings with the Manager; and

Evaluating recruitment and conversion initiatives using participation, engagement, and conversion metrics.

This opportunity is for internal applicants only.

Skills
You will have:

Excellent verbal and written communication skills, including the ability to deliver engaging presentations, facilitate group discussions, and communicate effectively with diverse audiences;

A demonstrated ability to plan, coordinate, and deliver multiple events or projects while managing competing priorities and meeting deadlines;

Strong interpersonal, relationship-building, and customer service skills, with the ability to establish effective working relationships with prospective students, volunteers, faculty, staff, and external partners;

Excellent organizational and time management skills, with the ability to work independently and exercise sound judgment in a fast-paced environment;

Strong analytical, problem-solving, and decision-making skills, with the ability to identify issues, evaluate options, and implement effective solutions;

The ability to coordinate and provide day-to-day guidance, coaching, and support to volunteer Campus Tour Guides;

Proficiency with Microsoft Office Suite, Google Workspace, and the ability to learn and effectively use customer relationship management (CRM), communication, and event management systems;

Knowledge of post-secondary admissions processes, student services, and recruitment practices, with an understanding of the prospective student journey;

A demonstrated ability to work collaboratively within a team workplace while building productive relationships across academic and administrative departments;

A demonstrated commitment to providing an exceptional visitor and prospective student experience; and

Adaptability and flexibility to respond effectively to changing priorities, operational needs, and recruitment activities.

Qualifications

A minimum of a Bachelor's degree in Business, Marketing, Communications, Education, Public Relations, Event Management,



or another related discipline.

A minimum of 2 years of progressively responsible experience in student recruitment, admissions, student services, event coordination, enrolment management, communications, public relations, marketing, or a related field.

Experience coordinating complex events or programs, delivering presentations to diverse audiences, managing multiple competing priorities, collaborating with a broad range of internal and external stakeholders, and providing exceptional client service.

Experience in a post-secondary environment, using customer relationship management (CRM) or communication platforms, coordinating volunteer programs, and supporting prospective student recruitment or conversion initiatives would be considered an asset.

An equivalent combination of education and experience may be considered.

Position Requirements

This position is on campus only.

This position requires the ability to work the occasional evening and weekend.

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

This position is included under the MacEwan Staff Union Collective Agreement.

All qualified candidates are encouraged to apply; however,Canadians and permanent residents will be given priority.

Accessibility Statement
We strive to provide an inclusive and barrier-free work environment, beginning with the hiring process. If you require accommodation, we want to ensure you have the support you need to showcase your abilities. Please contact [email protected] and we will support you to the best of our ability.

MacEwan University is committed to fostering the principles of equity, diversity, and inclusion within our community, and we are dedicated to removing barriers that have been historically encountered and are currently experienced by some members of our society. We welcome and encourage applications from Indigenous peoples, racialized persons, visible minorities, women, persons with disabilities, sexual and gender minorities, and members of all equity-deserving groups. We believe that the diversity of our students, staff, and faculty serves as a strength of our institution and benefit to society. We are committed to ensuring full and inclusive participation for all in our community.

Personal Information Collection Notification
The personal information collected through MacEwan University’s application for employment and is used to determine your qualifications for employment. If your application progresses to the next stage of the hiring process, this information may be shared with non-HR members of the hiring committee and interview panel. This collection is authorized by section 4(c) of the Protection of Privacy Act. For questions about the collection of personal information, contact Human Resources at [email protected] or phone (780) 497-5434.

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📌 Prospective Student & Campus Experience Coordinator (Internal Only) Office of the University Registr (Alberta)
🏢 MacEwan University
📍 Alberta