Step into a pivotal role as a full-time Customer Service Coordinator at Ontario Tech University. You will handle parking, Ucard, and UPass inquiries, ensuring efficient support for all users.

In this position within the Office of Ancillary Services, you'll serve as the primary contact for inquiries, tackle daily operations, and ensure smooth processing of transactions. Your responsibilities will include maintaining data accuracy and collaborating with various teams for effective service delivery and continuous improvement.

Key Responsibilities:
• Facilitate Ucard/UPass program administration
• Deliver outstanding customer service for inquiries
• Issue permits and process transaction records
• Monitor communications during events
• Troubleshoot IT-related issues and document accordingly

Requirements:
• Two-year diploma in relevant field preferred
• 1-3 years’ experience in customer service
• Familiarity with university systems is a plus
• Robust knowledge of business software
• Excellent interpersonal and communication skills

Leverage your customer service skills in a fulfilling role at Ontario Tech University, contributing to an excellent user experience.
#J-18808-Ljbffr

📌 Full-Time Customer Service Coordinator Role (Ontario)
🏢 Ontario Tech University
📍 Ontario