Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Title: ECommerce Brand Advocate Analyst
PositionOverview:
The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor tooptimizetheir eCommerce and interconnected experience with Home Depot Canada.
As an eCommerce expert,you’llplay a pivotal role in drivingresultsthatwillpositivelyimpacttheshopping experience for our DIY and Pro customers.You’llworkdirectlywithsome of Home Depot’s largestvendor partners andcollaborate withinternal cross-functional teams to develop and implement data-driven contentand businessstrategies.
KeyResponsibilities:
StrategicBusiness Analyst
You willleverageyour eCommerceexpertiseand aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business.

The key here is using the data to tell a explicit and concise story to the vendor and toprovideactionable insights.

Skillsrequired: Abilitytoturn sales metrics into insightsthat are easily understood by executive audiences,expertiseineCommerceand contentbest practices,experience with Excel and aptitude to learn other analytics tools.

Account Manager
As the dedicated point of contact for your assigned vendors, you willbe responsible forbuilding strong relationships andinfluencingstrategic decisions.

You will work with your vendor(s)



and internal teams to prioritize eCommerce projects including new product onboarding, content enrichment, deep-diveanalysisand others.

Skills required: Ability to communicate clearly and concisely,engaging presentation skills,build relationshipswith stakeholders at all levels,diplomaticallynavigate difficult conversations.

Project Management
As part ofprojectmanagement, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality.

Create and manage a detailed project planand goal tracker in consultation with your vendor(s) and internal stakeholders.

Skills required: Ability to prioritize competing projects,detail oriented and organized,self-motivated to drive results based on vendor needs and priorities.

Competencies:
Communicates Effectively

Action Oriented

Drives Results

Plans and Aligns

Collaborates

Skills:
Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.

Clear, Concise and Persuasive Communication

Confident presenting to larger groups (20+ attendees) including senior-level executives.

Engaging storyteller with ability to navigate difficult conversations.





Client-facing experience an asset.

Aptitude for Data Analytics & eCommerce Expertise
Understanding ofkey eCommercesalesmetrics andcontentbest practices.

Intermediate to advanced Excel andPowerPointskills.

A passion for Analytics and an aptitude to learn analytics tools such asLooker, Tableau and Adobe Analytics

Organization and Project Management Skills
Effectively prioritize projects with a high volume of competing requests.

Ability to work independently in ambiguous situations without a clear roadmap.

Direct Manager/DirectReports:
Reports to Brand Advocate Supervisor
TravelRequirements:
Commute to head office5days per week(Monday- Friday)

Occasional visitsto the GTAHome Depotstores

PhysicalRequirements:
Extended sitting

Repetitive tasks

OnsiteWork:
Toronto Store Support Centre - 1 Concorde Gate, North York

In office Monday -Friday

WorkingConditions:
Office, Store
MinimumEducation:
University/College degree in a related area of study, or equivalent experience
Minimum Years of WorkExperience:
3-5 years eCommerce experiencerequired

Clientfacing experiencean asset

eCommerceexpertiseand online merchandisingbest practices

Strong aptitude forpresenting eCommerce and salesmetrics

Other Requirements/Assets:
Experience with Looker, Tableau, Adobe Analytics an asset

Advanced capability in MS PowerPoint, Excel, Word, Outlook an asset

Minimum Leadership Experience:
Not required
Certifications:
None
The pay range for this position is between $55,100.00 - $62,000.00

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📌 ECommerce Brand Advocate Analyst (Ontario)
🏢 The Home Depot
📍 Ontario