19 Aug
|
Whitecap Resources
|
Alberta
19 Aug
Whitecap Resources
Alberta
Join Whitecap Resources as a Senior Application Support Specialist and play a critical role in managing essential engineering applications for a leading Canadian energy company.
This position requires significant experience in application support, specifically with systems like Mosaic and CMG. You will work in a cooperative environment, ensuring applications remain integrated, reliable, and secure while addressing user issues and overseeing upgrades. Your responsibilities will also include maintaining clear documentation and facilitating effective communication between technical and business teams.
Key Responsibilities:
• Manage support for engineering application portfolio across teams
• Troubleshoot and resolve application performance and user issues
• Oversee testing, upgrades, and application deployments
• Collaborate on gathering requirements for application improvements
• Ensure thorough application documentation and support procedures
Requirements:
• Minimum 7 years in enterprise application support
• Hands-on experience with petroleum engineering applications
• Proven track record in user support and vendor management
• Ability to work independently in a rapid-paced setting
• Strong customer service orientation and problem-solving capabilities
Support critical applications at Whitecap Resources, where innovation meets industry expertise.
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📌 Senior Application Support Specialist Role (Alberta)
🏢 Whitecap Resources
📍 Alberta