Elevate customer success at Snyk in Ottawa as a Spanish Speaking Technical Success Manager. Utilize your technical expertise to drive customer adoption and ensure business outcomes.
In this role, you will oversee technical success for a diverse portfolio of customers, engaging them with scheduled sessions aimed at maximizing their value from Snyk. Your experience in managing customer relationships in a technical context will shine as you lead workshops, analyze usage data, and create educational resources.
Key Responsibilities:
• Own technical success across a large portfolio of clients
• Lead workshops to foster a self-sufficient user community
• Analyze customer data to identify trends and risks
• Develop programs for current customers to achieve quick security wins
• Synthesize client feedback into product roadmap improvements
Requirements:
• 5+ years in customer-facing technical roles
• Proven ability in designing one-to-many engagement programs
• Knowledge of developer tools like GitHub and Jenkins
• Understanding of Application Security concepts
• Excellent written and verbal communication skills
Leverage your technical and coaching skills to enhance client outcomes and drive success at Snyk.
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📌 Spanish Speaking Technical Success Manager (Quebec City)
🏢 Work in Ottawa
📍 Quebec City
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