Enhance member satisfaction and drive sales as a Member Experience Specialist at BVCU. This on-site role focuses on transactions, relationship building, and cross-selling financial products.

As a key member of the BVCU team, you'll engage in crucial banking transactions, maintain member accounts, and contribute to sales goals. You'll analyze member needs and provide tailored recommendations for various financial products and services. Your involvement in team collaboration and community events will be instrumental in fostering positive member experiences.

Key Responsibilities:
• Complete member transactions efficiently and accurately
• Support sales through cross-selling and referrals
• Recommend products based on member analysis




• Process cash and non-cash transactions daily
• Assist in branch operations, including audits

Requirements:
• Grade 12 diploma or equivalent required
• Prior customer service and sales experience
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office applications
• Robust investigative and problem-solving skills

Bring your customer service excellence and teamwork spirit to BVCU, and help shape positive member experiences.
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📌 Member Experience Specialist at BVCU (Alberta)
🏢 Bow Valley Credit Union
📍 Alberta