Become an integral part of Major Refrigeration Ltd. as a Service Coordinator in the HVAC division based in Grimsby, Ontario. Oversee service scheduling and enhance communication among customers, technicians, and support teams.
This position requires you to efficiently coordinate HVAC service requests and ensure timely dispatch of technicians. Your problem-solving skills and attention to detail will be critical in managing multiple priorities in a hectic work environment while maintaining outstanding customer service standards. An understanding of HVAC systems will set you apart.
Key Responsibilities:
• Coordinate daily HVAC service and maintenance requests
• Dispatch technicians based on priority and availability
• Maintain transparent communication regarding job updates
• Adjust technician schedules throughout the day
• Ensure job information and equipment are ready before visits
Requirements:
• 2+ years of HVAC service coordination experience
• Familiarity with HVAC systems and terminology
• Strong organizational and communication abilities
• Experience with service management tools
• Ability to work efficiently under pressure
Enhance your experience in the HVAC field with Major Refrigeration and contribute to exceptional service delivery.
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