Step into a leadership role as Retail Sales Manager at Michaels in Irving, Texas. Your focus on team development and customer satisfaction will drive store performance and sales excellence.

In this position, you will support the Store Manager in ensuring compliance with procedures and fostering a customer-centric environment. With at least 3 years of retail experience, you will enhance operational efficiency while overseeing BOPIS and the Balloons business. Your role will include training staff and driving engagement in the Loyalty Rewards Program.

Key Responsibilities:
• Lead team adherence to Standard Operating Procedures
• Champion exceptional Customer Experience and service standards
• Drive sales in the Knit & Sew Shop
• Oversee operational execution of in-store programs
• Implement training for long-term team member success

Requirements:
• 3+ years experience in retail leadership roles
• Ability to perform physically demanding tasks
• Strong communication and coaching skills
• Willingness to work flexible schedule
• Knowledge of POS and Self-Checkout systems

Drive creative solutions and customer engagement as Retail Sales Manager at Michaels.
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📌 Retail Sales Manager Opportunity (Newfoundland and Labrador)
🏢 Michaels
📍 Newfoundland and Labrador