Elevate your career with Everest Clinical Research as a remote IT Support Specialist. Utilize your technical skills to resolve support tickets and ensure operational efficiency for the team.

As a vital member of Everest's Information Technology department, you will be responsible for various technical support tasks. This role requires three years of IT support experience and a bachelor's degree or equivalent in computer science or information technology. You'll manage equipment maintenance, configure laptops, and perform vital patch management.

Key Responsibilities:
• Resolve technical support tickets through ServiceNow promptly
• Configure and deploy laptops for employees
• Manage access for user accounts and permissions
• Conduct patch management and log reviews
• Maintain office equipment to ensure production continuity

Requirements:
• Bachelor's degree or equivalent in computer science
• 3 years of IT support experience required
• Understanding of clinical trials and VMware is beneficial
• Ability to work independently in a remote workplace
• Strong technical troubleshooting skill set

Join a team focused on quality and customer service at Everest.
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📌 Remote IT Support Specialist at Everest (Manitoba)
🏢 Everest Clinical Research
📍 Manitoba