Join Joe Johnson Equipment as a Service Writer in Nisku, Alberta, and excel in customer relations and service coordination. This role is vital for ensuring customer needs are met through effective communication and workflow management.

As a Service Writer, your expertise will connect customers with the service team, focusing on accurately capturing service requests and repairing timelines. With a blend of organizational talent and mechanical understanding, you will coordinate technical efforts to streamline repair processes and maximize customer satisfaction. This permanent role supports various departments, including sales and rentals.

Key Responsibilities:
• Serve as primary customer contact for inquiries and support
• Create detailed work orders documenting customer concerns




• Collaborate to prepare accurate repair estimates
• Manage service appointments and shop logistics
• Ensure compliance with warranty and documentation processes

Requirements:
• 3+ years in service writing or related functions
• Experience with quote preparation and approvals
• Robust attention to detail and accuracy
• Excellent verbal and written communication skills
• Valid driver's license and satisfactory record

Leverage your service writing expertise and contribute to customer excellence at Joe Johnson Equipment in Nisku.
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📌 Customer-Focused Service Writer Role (Alberta)
🏢 Waterblast
📍 Alberta