Elevate your career as a Bilingual Representative at the Law Society of Ontario, providing exemplary client service in both French and English. Your expertise will assist lawyers and the public with diverse inquiries.

The Law Society of Ontario values collaboration and professional growth in a supportive work environment. As a Bilingual Representative in the Contact Centre, you will deliver timely, quality service to licensees and stakeholders. You’ll utilize your strong communication and customer service skills to enhance client interactions and help navigate procedural inquiries among various services.

Key Responsibilities:
• Provide information on licensee inquiries and skilled topics
• Assist callers with complaints process and routing
• Serve as the first contact,



offering general assistance
• Maintain accurate service delivery standards
• Collaborate with team members to optimize client service

Requirements:
• 2 years of client service experience in call center
• College diploma or equivalent required
• Strong bilingual skills in French and English
• Knowledge of regulatory and legal frameworks
• Proficient in business software applications

Utilize your bilingual communication skills and client service experience to enhance community support at the Law Society of Ontario.
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📌 Bilingual Client Service Representative (Ontario)
🏢 Law Society of Ontario
📍 Ontario