Drive technology support at Evergreen as an IT Helpdesk Technician, engaging with users in a meaningful way while on-site at Evergreen Brick Works in Toronto. Utilize your skills to minimize downtime and enhance staff productivity.

We are looking for a dedicated professional to support our IT workplace at Evergreen, a non-profit dedicated to public space transformation. You will manage support requests, ensure timely resolution, and provide onboarding training to new employees. Collaborating with our IT team, your role is crucial in maintaining operational excellence.

Key Responsibilities:
• Assist staff with IT issues remotely and on-site
• Diagnose and solve hardware and software problems
• Create and track helpdesk tickets accurately




• Conduct training for new systems and applications
• Setup and manage AV equipment for events

Requirements:
• College degree or relevant work experience
• Strong knowledge of Windows and Teams
• Experience with helpdesk ticketing systems
• Excellent communication skills with users
• Organizational skills for handling priorities

Your technology insights will empower Evergreen's mission to transform urban spaces and foster community wellness.
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📌 IT Helpdesk Technician Role in Toronto (Ontario)
🏢 Evergreen
📍 Ontario