Full-Time Fundraising Associate Position Hours: Monday to Friday, 8:30am - 4:30pm
Wage Range: $27.20 - $31.43
*We kindly ask that candidates limit the use of AI tools in preparing an application & we do not use AI for recruitment with human recruiters screening submissions.
Overview The Fundraising Associate will support the Director of Development in day-to-day activities of a multi-faceted Development and Communications Department. This position will have a large focus on donor care, donation & data management, and communications. The incumbent will be responsible for the administrative duties associated with donor care, donation & data management, and communications. The Fundraising Associate also provides copy editing for donor communication, social media content, and marketing materials, plus will take a lead role in our major fundraising events, while supporting and enhancing all ongoing donor strategies.
Donor Care & Customer Service – 20% Engage with community members regularly by phone, email, letter, digital streams, and in person (i.e., responding to questions, info requests & updates, donations over the phone, etc.)
Respond to donor specific questions & requests
Help build and maintain relationships with donors through regular touch points
Produce and send new donor welcome packages, thank you letters, and cards/notes
Donation & Data Management – 50% Manage and maintain donor software through accurately inputting donor information, gift amount, contact notes, and other related info
Manage and maintain monthly partner donations
Develop and produce a variety of reports in donor software (Virtuous) and MS Excel




Complete one-time and/or annual tax receipts for donors
Complete monthly donation reconciliation reports
Manage all bank deposits
Complete Gift in Kind (GIK) donation requests
Communications – 20% Create and schedule regular social media posts
Design communications materials (i.e., graphics for social media posts)
Help make updates to the website as needed
Design and/or edit marketing materials such as brochures, stand-up banners, with the support of the marketing committee
Event Management – 10% Help plan major fundraising events with the support of the Director of Development
Lead overall event organization, event day site setup and registration
Assist donors with third party fundraising platforms (i.e., peer to peer sites)
Provide third-party event support
Other duties as may be assigned from time to time
Qualifications Education Completion of post-secondary education in fundraising, communications, marketing or related field
Experience Minimum 3-5 years of experience in a fundraising, data management, customer service, or similar role
Experience in donor relations or customer service is an asset
Data Management with a fundraising CRM experience is a benefit
Event experience is an asset
Communications experience is an asset
Marketing and design experience is an asset




Certifications Foundations of Fundraising Course or similar course is helpful
Knowledge/Skills/Abilities required to be successful in this position Ability to read and interpret procedure manuals and reports
Ability to analyze and present numerical data in tables, spreadsheets and forms
Proficient with Microsoft Office 365, WordPress, Canva
Sound knowledge and experience with a Customer Relations Managament system like Virtuous
Ability to utilize social media platforms and website management tools
Ability to organize daily/weekly projects and refocus when pulled off task
Ability to work with minimal supervision
Well-developed interpersonal skills
Willingness to learn, completion of Virtuous Academy, CNOY 101 event training
Foundations of Fundraising
Requirements Vulnerable Sector Check/Police Check
Valid, unrestricted Class "G" Ontario Driver's licence
Ministry of Transportation Drivers Abstract through Service Ontario
Travel to area community organizations and businesses
Statement of Faith Agreement bonification
Physical Demands Manual dexterity required
Interacts with employees, management and the public at large
Sitting, standing, bending and walking
Repetitive work, detail oriented, work requiring deep focus
Position is an "in-office" position regarding requirements to answer phone calls, respond to donor requests, and calling donors for purposes of updating financial information
Position is located at the reception desk to offer our best customer service experience to the community
Overtime may be required during specific peak times

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📌 Full-Time Fundraising Associate (Ontario)
🏢 Ray of Hope
📍 Ontario