Step into the Retail Operations Manager role at High Tide in Lethbridge, Alberta, focusing on sales growth and exceptional customer experiences. Your leadership will guide staff and ensure operational excellence.

This full-time position at High Tide requires you to ensure daily store profitability and manage staff while promoting a customer-first setting. You will address customer concerns, manage inventory levels, and oversee compliance with health and safety standards to create a pleasant shopping experience.

Key Responsibilities:
• Maintain customer satisfaction by resolving complaints
• Manage product inventory and conduct audits
• Enforce all health and safety regulations
• Present merchandise neatly while ensuring proper pricing
• Supervise and train staff to boost morale and performance

Requirements:
• SellSafe Certification is mandatory
• At least 5 years in retail supervision
• 3+ years of managerial experience preferred
• Strong skills in customer service and conflict resolution
• Time management prowess is crucial

Inspire a high-performing team at High Tide in Lethbridge while cultivating a top-tier customer experience.
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📌 Retail Operations Manager at High Tide (Alberta)
🏢 Canna Cabana
📍 Alberta