18 MONTH CONTRACT – Starting September 2026
Family Transition Place is seeking an experienced and energetic individual to join our team as Shelter Supervisor - this is a contract position for 18 months. Reporting to the Director of Client Services, this position will provide supervisory oversight for the Shelter team.

Responsibilities will include:

Support the Shelter Program

Available to consult and provide support and debrief in relation to client situations

Participates in case management, through regular consultations with staff and attendance at appropriate meetings

Ensures the training, supervision and assessment of Counsellors, volunteers and students

Ensures staff are submitting timely, appropriate and accurate information to inform statistical reporting of service delivery in compliance with funder and agency requirements

Supports acts of individual advocacy on behalf of clients

Addresses client complaints and issues as needed

Provides on-call coverage and emergency back-up support

Administrative Duties

Develops, maintains and oversees the Shelter staffing schedule and ensures shifts are covered

Conducts Caseworks audits as deemed necessary by the Director though regular consultation with staff





Assists with research and preparation of documents as needed for Ministry directives

Ensures completion and accuracy of time sheets for payroll

Available to back fill as necessary

Committing to the agency’s core values of: Compassion, Integrity, Equity and Social Responsibility

Adhere to FTP policies and procedures and compliance with required legislation and regulatory requirements such as OHSA, AODA, etc.

Demonstrating initiative and a dedicated commitment to Diversity, Equity, Inclusion, and Belonging, showcasing a proactive approach to continuous learning and active participation in fostering an inclusive work environment

Performing other duties or responsibilities as negotiated or assigned

Qualifications

Post Secondary education in the Social Service field or a related field with some experience in the same or similar setting

Minimum of 3 years of supervisory or coordination experience

Eligible for registration with a Counselling/Social Work focused College or Regulatory body

Administrative, supervisory and leadership experience

Feminist leadership skills

Knowledge of issues of violence against women and children

Understanding the links between violence, trauma, addictions and mental health issues

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📌 Shelter Supervisor - Contract (Ontario)
🏢 Ontario Association of Interval & Transition Houses
📍 Ontario